| Customization: | Available |
|---|---|
| After-sales Service: | 1 Year Free Service and Life-Time Service |
| Warranty: | 1 Years or 1500 Running Hours |
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Q1: Are you a trading company or a manufacturer?
Answer: We are a factory
Q2: What is your power range of your diesel generator?
A: We can provide 10KW-1500KW diesel generator and comprehensive power supply solutions for you
Q3: What is the delivery time?
A: 4-6 weeks
Q4: What is your minimum order quantity(MOQ)?
A: 1 set.
Q3: What are your terms of payment?
Answer: 30% by TT in advance and 70% balance before shipment.
Q4: What is your warranty period?
A: Our warranty period is 1 year or 1000 hours, whichever comes first. But according to some special items, we can extend the warranty period.
Q5: Do you provide OEM services?
A: Yes.
Q6: How can I trust you?
A: If you are not satisfied with the pictures, videos, boarding reports, load tests, customer experience and sales staff's understanding of the generators you are interested in, we invite you to visit our spacious storage yards and stores to witness your generators. Carry out a load test and check our professional operations here.
Q7: What should I do after I receive the generator set?
Answer: Please read the operation manual carefully after obtaining the generator.
The generator is attached with the user manual. With Operation, Installation, Maintenance and Repair Guide.
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